Which marketplaces do you sell on?+
For example on Amazon, Amazon B2B, Kaufland, MediaMarktSaturn, Conrad, Völkner, Fruugo, Galaxus, Otto and eBay — and of course in our own online shop. New channels keep being added.
Do you also sell directly to end customers?+
Yes. With our brand Wigento we run our own shop for mobile and consumer electronics as well as gaming accessories.
Do you offer textile printing as a service?+
Yes. We print textiles and promotional items — from a single shirt to a large run. Just get in touch and we'll sort out the details.
What's the tech behind it all?+
We run the warehouse, the shop and everything connecting them ourselves, in-house. That's why the paths are short and changes happen fast.
How does a repair with you work?+
You register the device via the form on the repair page and then ship it in or drop it off. We check it and let you know what needs doing and what it costs. Only after your approval do we repair it and send the device back.
What does the inspection cost if I decide against the repair?+
The price is fixed up front, the decision comes afterward. If you decide against the repair, the device simply goes back — a short message is enough, then we arrange the return shipment.
Can I shop with you on site?+
Yes. In Hohenburg (Aichaberg 10) we run our warehouse sale: take accessories and spare parts with you right away, with advice and no waiting. You can pay by cash or EC card; business customers can also pay by invoice on request.
Do you also sell larger quantities to retailers?+
Yes. Retailers and resellers pick up larger quantities directly from our warehouse or have them delivered. A short inquiry is all it takes for specific quantities.
What's the difference between OEM and ODM?+
With OEM, we manufacture according to your specifications. With ODM, you take one of our finished products and put your logo on it. You get both from a single source with us — for businesses, educational institutions and public sector clients.
Do you work with schools and public authorities?+
Yes. We supply equipment that fits the budget and holds up to daily use, keep spare parts available for a long time, and provide the documentation and framework agreements needed for tenders.
Can I get my logo on products and clothing?+
Yes. We finish phone cases and accessories as well as polo shirts, hoodies or workwear — from a single piece to a large run, by printing or embroidery.
Do you support local sports clubs?+
Yes. We've worked with SSV Jahn Regensburg for a long time, and we support 1. FC Rieden with a larger budget. On top of that, we support many other clubs and youth teams across the Oberpfalz region.
What's the fastest way to reach you?+
By email to info@wigento.de or quickly via WhatsApp using the button in the bottom right. We usually reply the same business day.