Register your device online
Tell us in the form which device you have and what's wrong. The more detail, the faster we can help.
Repair Service · our own workshop in Hohenburg
Your device in
good hands.
Phone, tablet, PlayStation, PC or e-scooter: we handle most repairs ourselves — in our own workshop in Hohenburg, with our own spare-parts stock. Short distances, one contact person, and you'll always know what we're working on and what it costs.
In-house
We're a workshop — not a middleman.
Screen replacements, battery swaps, charging ports, HDMI ports on the PlayStation, PC upgrades, data recovery: it all happens right here, at our own workbenches, with tested parts from our own stock. That's what makes us fast, and lets us tell you early on what's possible.
Partner network
One contact person for every device.
For special or manufacturer-bound cases — say, when only authorised centres are allowed to open a device — we also have a partner network. You won't notice anything except the result: you stay with us, and we take care of the rest.
These are the devices we repair.
For private customers as much as for businesses, schools and public authorities in the region.
( 01 )
Smartphone Repair
Cracked screen, battery dying after two hours, or a charging cable that won't stay put? Phones are our bread and butter — we work with tested spare parts from our own warehouse, and we handle most repairs right in our workshop in Hohenburg.
Typical repairs
- — Screen replacement (iPhone, Samsung, Xiaomi, Google Pixel and more)
- — Battery replacement for short battery life
- — Charging port and charging connector
- — Camera, camera glass and back cover
- — Water damage inspection and cleaning
- — Data recovery and software issues
( 02 )
Tablet Repair
iPad, Galaxy Tab or an Android tablet from school lessons: large screens break easily, but they're almost always repairable. We'll tell you upfront what the replacement costs — and whether the repair is still worth it for that device.
Typical repairs
- — Screen and digitizer replacement
- — Cracked glass with the display still intact
- — Battery replacement
- — Charging port and speakers
- — Buttons, camera and microphone
- — Software reinstall and data backup
( 03 )
PlayStation & Game Consoles
No picture on the TV, a loud fan, or a controller that drifts on its own? We repair PlayStation, Xbox and Nintendo Switch ourselves — including HDMI port soldering work that many workshops don't even offer.
Typical repairs
- — HDMI port replacement (no picture, loose contact)
- — Fan cleaning, thermal paste replacement
- — Drive no longer reads discs
- — Power supply and power on/off issues
- — Controller drift and analog sticks
- — Charging port on Switch and controllers
( 04 )
Computers, PCs & Laptops
Whether it's a home computer or an office device: we get slow PCs back up to speed, recover data from failed hard drives, and replace parts that have given up. For businesses and schools, we can take care of several devices at once.
Typical repairs
- — SSD upgrade and hardware upgrades (RAM, storage)
- — Power supply, fans and cleaning
- — Laptop screen and hinges
- — Virus removal and Windows reinstall
- — Data recovery and data migration
- — Keyboard, touchpad and battery
( 05 )
E-Scooter Repair
We repair some e-scooters ourselves — what's possible depends heavily on the model and spare parts availability. Send us the make and model, and we'll tell you honestly whether we can do it or handle it through our partner network.
Typical repairs
- — Battery inspection and replacement
- — Tires, tubes and casing
- — Brake adjustment and replacement
- — Controller and display
- — Lighting and wiring
- — Troubleshooting startup issues
Here's how it works.
Ship it in or drop it off
Send the device well packed to Wigento GmbH, Aichaberg 10, 92277 Hohenburg — or simply bring it by in person.
Inbound inspection
We take a look at the device and get back to you: here's what needs doing, and here's what it costs.
Approval & repair
Only once you say yes do we start and professionally replace the faulty parts.
Return shipment
We double-check everything and send the device back to you. Or you can pick it up in person in Hohenburg.
( Service Quality made in Germany )
Register your device ↗Drop off in person
Bring your device to us during opening hours: Wigento GmbH, Aichaberg 10-12, 92277 Hohenburg.
Costs upfront
After the first inspection, we'll tell you what needs doing and what it costs. The quote is free — we only get started once you've given us the okay.
Spare parts
We fit tested parts from our own stock. Short distances mean a short wait for you.
Service area · 60 km around Hohenburg
Your repair service in the region.
From Amberg via Burglengenfeld and Schwandorf to Regensburg, Neumarkt and Weiden: customers from across the Upper Palatinate bring us their devices or send them in. Pick your town — you'll find out how far it is and what we can do for you.
Amberg
about 20 km away
Burglengenfeld
about 25 km away
Sulzbach-Rosenberg
about 25 km away
Schwandorf
about 40 km away
Regensburg
about 50 km away
Neumarkt i.d.OPf.
about 45 km away
Nabburg
about 55 km away
Nittenau
about 45 km away
Parsberg
about 35 km away
Hemau
about 35 km away
Maxhütte-Haidhof
about 30 km away
Teublitz
about 28 km away
Schmidmühlen
about 8 km away
Rieden
about 10 km away
Kastl
about 18 km away
Kallmünz
about 25 km away
Hirschau
about 35 km away
Vilseck
about 40 km away
Schnaittenbach
about 40 km away
Weiden i.d.OPf.
about 50 km away
Frequently asked questions about repairs.
Do you repair devices yourselves or pass them on?
We handle most repairs ourselves in our own workshop in Hohenburg — with our own spare-parts stock and our own soldering equipment. Only for special or manufacturer-bound cases do we bring in our partner network. Either way, you keep the same contact person.
How long does a repair take?
If the part is in stock — which it usually is for common displays and batteries — we're often done the same or the next working day. If a part has to be ordered, expect two to five working days. You'll get the time frame together with the quote.
What does a display replacement cost?
That depends on the model and the display quality. That's why you always get a concrete quote from us before we start working — free of charge and without obligation. We only get going once you've approved it.
What does the quote cost?
The quote is free. You'll know up front what needs doing and what it costs, and then you decide. If you say no, we'll send the device back or you can pick it up.
Do you also repair devices from Amberg, Regensburg or Schwandorf?
Yes. Our catchment area covers roughly 60 kilometres around Hohenburg — from Amberg, Sulzbach-Rosenberg and Burglengenfeld via Schwandorf and Nittenau all the way to Regensburg, Neumarkt and Weiden. You can drop your device off or simply post it to us.
Which devices do you repair?
Smartphones and tablets, PlayStation and other games consoles, computers, PCs and laptops, and some e-scooters. With e-scooters it depends on the model — just send us the make and type.
Is my data safe during the repair?
Yes. We only access what's needed for testing and function checks. Lock code and PIN are optional — only share them if you're comfortable with it. We still always recommend backing up your data before you hand the device over.
Can I send my device in?
Yes. Register it using the form and send it well packaged to Wigento GmbH, Aichaberg 10-12, 92277 Hohenburg. After the repair it comes back the same way.
Register your device
Repair form.
Fill in the form — it'll turn into a ready-made email to info@wigento.de . We only need the codes to test the device after the repair. Only share them if you're comfortable doing so.